Hi All,
I have built a Field Service Application for Managing Cases, Work-Orders
and WorkOrderLineItem.
Based on that Work-Order and Work-OrderLineItem, I am creating jobs and
jobsubmissions.
In this application, I have built a SalesForce Classic Application to
create and manage workorders. A Salesforce1 Application and optionally Salesforce Public Site, for
Field Technician to submit the work-orders which have functionality to attach
the photos by capture or upload, Barcode Scanner and E-Signature.
The Cases could be created by Email, Phone, Calendar or manually which
could be converted to work-order if required field service than the work-order could be managed, assign/schedule for field
technician.
Here are some screen-shots for the Field-Technician Application:
Google-Map: for the route, distance in miles based on the Address and
Gelocations. Onclick of the given displayed on the tooltip, Technician could
see the Job Detail.
See
All Jobs:
Job
Detail:
Process
Job-Submissions:
At the time of job-submission, field-technician can capture/select the
images to upload, Scan Barcodes and take E-Signatures from the client.
Barcode Scanning:
Uploading Attachments:
E-signature:
Please let me know your views on this if any of you have some suggestions for this application. I have built this application just for a good practice and learning for Application Development Concepts as a managed package and for Salesforce App-Exchange consideration implementation.
As Salesforce has introduced its own Lightning Field Service Application recently so I dropped this idea to place on AppExchange.
Thanks All for reading, Happy Coding and Be in touch for good work.
Amit Goyal
Email: amitgoyal09@gmail.com
Skype: amitgoyal09
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